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Privacy Policy

Last updated: 31 December 2025

1. Introduction

DogmaEngage Australia operates as Artrilogic Pty Ltd ("we," "our," or "us"). Artrilogic Pty Ltd is the company responsible for privacy matters associated with this domain and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Practice name and contact details
  • Your name, email address, and phone number
  • Practice management software information
  • Phone system details
  • Location/suburb information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and geolocation data
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services
  • To process your audit requests
  • To contact you regarding our services
  • To improve our website and services
  • To analyze usage patterns and optimize user experience
  • To comply with legal obligations
  • To detect and prevent fraud or security issues

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website and services.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information in an anonymous form.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Under Australian Privacy Principles (APPs), you have the following rights:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Artrilogic Pty Ltd

Trading as DogmaEngage Australia

Level 3, 85 Spring St

Melbourne VIC 3000

Australia

Email: [email protected]